Introduction

At Gaurav Singh (gauravsinghigc), we recognize the importance of protecting the privacy of our visitors, clients, and users. This Privacy Policy outlines the types of personal information we collect, how we use it, the measures we take to safeguard it, and your rights under applicable data protection laws. We take your privacy seriously and strive to be transparent in how we manage your data, ensuring that your personal information is handled responsibly and securely.

Information We Collect

In order to provide our services effectively, we may collect a variety of information, including but not limited to the following:

• Personal Identification Information: This may include your full name, email address, telephone number, company name, job title, and any other personal information that you provide to us voluntarily when you interact with our website, products, or services.
• Technical Data: This includes data collected from your device and browser, such as your IP address, browser type, device type, operating system, and browsing patterns. We may also collect cookies, analytics data, and other tracking technologies that help us improve the user experience.
• Service-Related Data: We collect data related to the specific services you request, including information about projects, IT support, full-stack development requests, digital marketing inquiries, or any other services you seek from us.
• Financial Information: This includes any information required to process payments for services rendered, such as billing addresses, payment card details, and transaction history. We handle all financial information with the highest level of security and compliance with applicable financial regulations.

How We Use Your Information

We use the information we collect for several purposes to provide, enhance, and protect our services, including but not limited to the following:

• Providing and Managing Services: To deliver services such as full-stack development, CRM solutions, IT support, and digital marketing services. This includes managing requests, processing project details, and providing technical assistance.
• Communication and Customer Support: To communicate with you about service updates, promotions, new offerings, and customer support. We may use your contact details to respond to queries, provide product updates, and offer customer assistance.
• Legal and Regulatory Compliance: To comply with all applicable laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and the Data Protection Act 2018 in the UK. We may also need to process personal data in response to legal obligations such as government investigations, audits, or legal proceedings.
• Marketing and Promotions: With your consent, we may send you marketing communications, such as newsletters, promotional offers, or new service alerts. You have the option to opt-out of these communications at any time.
• Improving Our Services: We use analytics and feedback to improve our offerings, customize our website, and enhance the overall user experience. This includes analyzing browsing patterns, service usage, and feedback surveys.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for as long as required by law. After the retention period, we will securely delete or anonymize your personal data. In cases where data is required for compliance with legal obligations, the retention period may be extended as needed. For example, we retain financial information for the period required by tax authorities.

Data Protection

We take the security of your personal data seriously and have implemented industry-standard security measures to protect your information. These include:

• Encryption: Sensitive data, such as payment information, is encrypted using secure protocols (e.g., SSL/TLS) to protect it during transmission across the internet.
• Access Control: We ensure that access to your personal data is limited to authorized personnel only, who require it for legitimate business purposes.
• Regular Audits and Updates: We perform regular audits of our data protection systems and processes to ensure that all personal data is securely stored and managed. We also keep our software and systems updated to defend against vulnerabilities and security breaches.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following parties under specific circumstances:

• Service Providers: We may share your personal data with third-party vendors who help us provide our services, such as payment processors, cloud hosting providers, or email marketing platforms. These third parties are required to adhere to strict privacy and data security obligations and may only process your information for the purposes outlined in this Privacy Policy.
• Legal Obligations: We may disclose your personal information in response to a legal request, such as a subpoena, court order, or other legal process. We will only disclose information when required by law, and we will take reasonable steps to ensure that such disclosure is lawful.

Your Rights

Under applicable data protection laws, you have the following rights with respect to your personal data:

• Right to Access: You can request access to the personal data we hold about you. This allows you to verify the accuracy of the information and understand how it is being used.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Deletion: You can request that we delete your personal data, provided that it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
• Right to Object: You can object to the processing of your personal data for certain purposes, including marketing. You may also withdraw your consent at any time.
• Right to Data Portability: You have the right to request that your personal data be transferred to another organization in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Email].

Service Charges and Additional Fees

Please note that if you request the source code for a development project, such as a website or application, there will be an additional fee. This fee covers the cost of providing the source code and any related documentation. Additionally, if you require training, support, or extended consultation services beyond what is included in the standard service package, additional charges may apply. We will notify you of any additional fees before beginning the work.

Legal Considerations

• Intellectual Property: All content, including but not limited to website designs, source code, databases, and other materials created by Gaurav Singh (gauravsinghigc), remain our intellectual property unless explicitly agreed otherwise. You do not gain ownership rights to the source code or related intellectual property unless agreed upon in writing.
• Limitation of Liability: While we strive to provide high-quality services, we do not guarantee specific outcomes. We are not liable for issues arising from third-party actions, external hardware failures, or changes in external environments that may impact the services provided. Additionally, we are not responsible for any indirect, incidental, or consequential damages resulting from the use of our services.
• Force Majeure: We are not liable for delays or failures to perform our obligations due to circumstances beyond our control, such as natural disasters, war, or technological disruptions.

Prohibited Uses

You are prohibited from using our services for any of the following activities:

• Illegal Activities: Using our services for illegal purposes, including fraud, identity theft, hacking, or distributing malicious software.
• Data Misuse: Collecting, using, or sharing personal data in violation of privacy laws, including but not limited to GDPR, CCPA, and other regional data protection laws.
• Intellectual Property Infringement: Using our services to infringe upon the intellectual property rights of others, including plagiarism or unauthorized use of copyrighted materials.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date reflecting the most recent revision. We encourage you to periodically review this policy to stay informed about how we protect your data and your rights.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, your personal data, or how we handle your information, please contact us via below provided details or fill contact form with your query, issue, suggestion, we will contact you as you as possible: